Skip to main content

Hey everyone! I hope you're all doing well. I'm relatively new to using Adobe Analytics, and I've run into a bit of a roadblock that I hope someone here can help me with. I've been tasked with setting up custom conversion events for our website to better understand user interactions and overall engagement. Specifically, I need to track when users complete a multi-step form submission process. I've heard that the 'success events' feature in Adobe Analytics can be really useful for this, but I'm not entirely sure how to set it up correctly.

Here's the situation: our multi-step form includes several pages, and I want to be able to track not just the final form submission, but also when users reach certain key points within the form (like starting the form, reaching the halfway point, and completing it). Ideally, I would like to set up a report that can give me insights into where users are dropping off in the form process and how many users are completing each step.

I’ve tried looking through the Adobe documentation, but I’m still having difficulty understanding how to configure these success events properly. Do I need to set up custom events in the code, or can this be done directly within the Adobe Analytics interface? Also, how do I make sure these events are accurately captured in the reports?

Any detailed advice, best practices, or recommended tutorials for setting up and optimizing these success events would be greatly appreciated! Additionally, if anyone has experience with similar use cases, I’d love to hear how you approached it and any tips you might have. Thanks in advance for your help!

Be the first to reply!

Reply