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62 Topics
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Yoeri14New Participant
posted in Analytics
How many of us faced the Data Feeds failure of existing jobs on May 19 - 2025? Do we know the issue?

All of the scheduled Data Feed Jobs failed for me on 19 May 2025.I got to know from fellow data feed users from other org as well.Although, it was easy to re-run and fix it. (Send the data for that particular day again)But, is there an official statement about the root cause of this issue?

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JamesNew Participant
posted in Analytics
Implementing Adobe Analytics in the Banking Sector: Challenges and Solutions

Hello All,I'm currently working as Adobe Analytics Architect in the banking domain using Tealium iQ for tag management. I have dealt with challenges like login flow tracking, secure data layer usage and mobile app analyticsCurious to hear how other handle:Tracking insecure/authenticated environmentsAvoiding PII data collectionsAligning mobile + web analytics strategiesLet's share ideas!

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alexg
Community Manager
alexgCommunity Manager
posted in Analytics
Number of Visits between events

Curious question, is it possible to get a number of Visits between two conditions/events happen. Let's say the a user comes to the website through a campaign click-through and an eventual conversion that can happen n Visits from that.Now, ideally we can create a calculated metric to calculate an average number of visits to achieve a specific milestone. Oviously, I might be able to use Launch for this, but is there anything coming out of the box that could help answer this question?Cheers from Switzerland!

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alexg
Community Manager
alex
alexNew Participant
posted in Analytics
Adobe Analytics Scripts Blocked by CSP – Need Guidance

Hi Team,We’re currently implementing a strict Content Security Policy (CSP) in our web application, and we’ve encountered an issue where Adobe Analytics scripts are being blocked unless we add 'unsafe-eval' to the script-src directive.However, our security guidelines specifically aim to avoid 'unsafe-eval', so this is not a viable option for us.at.js 2.11.6

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ainsley
Community Manager
sfontfr
Community Manager
sfontfrCommunity Manager
asked in Analytics
Create Metric and make it a percentage

I'm trying to create an Email Open Rate metric and have it as a percentage.  This is what I've done so far but it's just showing it as decimals.  How can I get it to show the decimals as percentages e.g. June 2nd as 44% and not 0.44.  Thanks in advance 

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ainsley
Community Manager
Josephine
JosephineParticipating Frequently
posted in Analytics
Controlling AEP WebSDK consent cookies functionality

Hi,We are using the Opt-in/Opt-out feature of AEP WebSDK, where the consent is stored in the kndctr_<ORG_ID>_consent cookie at the domain level. However, we have cookie banners implemented at the subdomain level and even at the country-specific level, which is causing some challenges.For example, we have a cookie banner on www.xyz.com. After giving consent, the cookie kndctr_<ORG_ID>_consent=general=in is stored at the .xyz.com domain level. Now, if the user navigates to stg.xyz.com, the same consent cookie is used and server calls are triggered even though stg.xyz.com has a separate cookie banner because the domain is still .xyz.com.Another case is that we have different cookie banners based on countries, such as www.xyz.com/ie and www.xyz.com/de. If a user visits one of these and gives consent, and then visits the other, server calls are made due to the shared domain .xyz.com.One solution we considered was to manually configure the cookie domain based on the cookie banner

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Josephine
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Yoeri14New Participant
posted in Analytics
"Pages then Pages" Time Spent per Visit (seconds)

I created the "Pages then Pages" segment, but why does it show only one page when I break it down by Pages after filtering by Visitor ID?From what I understand, since it's a journey involving two pages, there should be at least two page views, so this seems strange...What I wanted was to calculate the stay time for "Pages then Pages," but when I just look at the Visits, it only shows one page when broken down by Page, which seems odd.Also, could you explain the difference between Time Spent per Visit (seconds) and Average Time on Site?

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Yoeri
Nidhi
Community Manager
NidhiAdobe Community Manager
published in Analytics
The Complete Playbook for Handling 'No Value' in Adobe CJATutorial

When working with Customer Journey Analytics (CJA), encountering "No Value" entries in reports and dashboards prompts important questions about data quality, collection methods, and reporting accuracy. These instances need careful monitoring as they may reveal hidden gaps in data collection. The main challenge lies in distinguishing between two scenarios: when "No Value" entries need investigation by data source providers, and when they simply reflect the natural flow of data into CJA. Understanding this distinction is crucial for maintaining efficient analytics operations. This guide will help you make informed decisions about "No Value" appearances in your CJA implementation.Figure 1: Customer Journey Analytics (CJA) No Value Line Item ExamplesUnderstanding "No Value" in CJA"No Value" appears in CJA reports when a dimension has no corresponding metric value during the reporting period, regardless of the report type.  Seeing "No Value" in your reports isn't always a sign of an error o

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Nidhi
Community Manager
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seanNew Participant
asked in Analytics
Can I segment users who saw a campaign but didn’t convert?

I want to build a segment of visitors who clicked through from a specific paid campaign but didn’t complete the signup.Is there a way to do this in Adobe Analytics without using Adobe Target or external tools?

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Nidhi
Community Manager
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seanNew Participant
asked in Marketo Engage
Why isn’t my smart campaign firing even though the trigger is met?

I have a smart campaign set to trigger on form fill, and the lead definitely filled it out — but nothing’s happening.The campaign is active. What are the most common reasons a trigger campaign won’t run?

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seanNew Participant
asked in Marketo Engage
How do I pause a nurture for just one person?

We have someone in a nurture stream who’s going on leave.Is there a simple way to pause the nurture for just that lead without removing them from the program entirely?

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seanNew Participant
asked in Analytics
What’s the difference between visit-level and hit-level segments?

I’ve seen some weird discrepancies when switching a segment from “hit” to “visit.”Can someone explain when you’d use each one — and what exactly changes in the results?

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seanNew Participant
asked in Analytics
How can I track form submissions without a page reload?

We have a lead gen form that submits via AJAX, so there’s no new page load after submission.What’s the best way to track successful form submits in Adobe Analytics?Should I use a direct call rule or something else?

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alex
alexNew Participant
asked in Analytics
Has anyone set up anomaly detection alerts that actually get used?

We’re experimenting with alerts for sudden spikes or drops in traffic or conversions, but I’m finding it tricky to set thresholds that aren’t just noise.Has anyone nailed this? What metrics do you track, and how do you keep the alerts actionable without overwhelming your team?

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alex
alex
alexNew Participant
asked in Analytics
How are you organizing your report suites across brands or regions?

We’re juggling multiple brands and markets and trying to find the best way to structure our report suites.Curious how others are thinking about this — do you create a new suite per brand, region, or something else?Would love to hear what’s worked (or not worked!) for your team, especially when it comes to roll-up reporting.

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alex
Nidhi
Community Manager
NidhiAdobe Community Manager
asked in Audience Manager
Set segment qualification to expire after a short amount of time

I'm building a segment in Audience Manager. I would like to use existing traits, without recreating new ones with a shorter expiration time.How can I set a segment qualification rule so that it expires?My segment currently looks like this: (trait 1 OR trait 2) AND NOT (trait 3 OR trait 4) Trait 1 and 2 are qualification traits, like page URL contains xyz and user profile is abc. Trait 3 and 4 are exclusion traits, like form submission OR pop-up view. Qualifying for these conditions triggers a pop-up in the next pageview. Pop-up view is trait 4, so once a visitor sees the pop-up, they are out of the segment. Except for the pop-up one, the traits are all standard with a 120 days lifespan. My stakeholder would like the trigger of the pop-up to always happen at least on the second page view, never on the first. So, assuming a visitor qualifies for trait 1 OR 2 and ends the session, how do I adjust the segment so that they have to qualify again for it in the next visit

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Nidhi
Community Manager
Yoeri
YoeriPioneer
published in Audience Manager
Recency vs. frequency handling in segments

Hi Team,When building segments that require "Recent visit within X days" or "Action taken more than Y times in last week" how can we balance using rule-based traits vs relying on onboarded signals or external data processing?

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Yoeri
Jenny
JennyNew Participant
published in Marketo Engage
Help with "Client Since Date" filter

Good morning, fellow Marketo-ers.I am building a program to reach new customers who have opened an account with us. The program will send a welcome email to someone who became a new customer AND opened an account within 24-48 hours. The two filters I need to use are Person was Created and Client Since Date.As this program will look at data input from our daily API push to Marketo, what is the best way to apply yesterday’s date to the two filters I mentioned?Any help or advice is appreciated.

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Nidhi
Community Manager
Theodore
TheodoreNew Participant
published in Marketo Engage
Form Field Fill Rates

I am doing an audit of our forms for consolidation. I am trying to figure out how specific fields are performing and would love to know if there is a way to do that in Marketo. Basically I want to know how many times a field has been filled out on a form.

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Nidhi
Community Manager
Eliza
Community Manager
ElizaCommunity Manager
published in Marketo Engage
Subject line showing browser view

I have created an email and used a subject line as well. Is there any way that subject line will be visible in the browser also?

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Nidhi
Community Manager
Nidhi
Community Manager
NidhiAdobe Community Manager
asked in Marketo Engage
How to use Marketo's Deliverability Tools

Hello! With our company's latest Marketo renewal, we've added the "Deliverability Tools" functionality to our account. Could someone please share best practices and instructions on using this? The only tutorial I've seen is this one, and it doesn't really show how to set it up to even get to that point.  FYI - when I click Deliverability Tools, it directs me to this page and here's the screenshot of what I am seeing. It looks like we still need to set up the first profile, which I have no idea yet how to do.

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Nidhi
Community Manager
Nidhi
Community Manager
NidhiAdobe Community Manager
asked in Marketo Engage
What are all the use cases for Velocity Scripting in Marketo emails?

Trying to get a list of the various use cases you all have used velocity scripting for!  TYIA!

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Nidhi
Community Manager
Raphael
RaphaelNew Participant
published in Audience Manager
BAAAM giving overflow errors

Hello,I've been trying to request traits by folder using BAAAM, using Mac OS. I am constantly presented with the error message: "Error while performing the requested action. Overflow."The folder I'm requesting from has at month 20 traits inside. I can create traits with no issue.Any help would be appreciated. 

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Nidhi
Community Manager
Josephine
JosephineParticipating Frequently
published in Audience Manager
Automatically removing unused audiences

Hello Team,Is there any way to configure the number of days or use another method to automatically remove unused audiences?Example: If an audience has not been used for 60 days, it should be removed.

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Nidhi
Community Manager
Eliza
Community Manager
ElizaCommunity Manager
published in Audience Manager
AI or ML with AAM to dynamically build audience segments

Hello Team, We are exploring ways to bring more automation & intelligence to audience creation. Has anyone integrated external ML tools with AAM for dynamic audience creation? If yes please share some insight which can help us.

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Eliza
Community Manager
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